Pricing - Customer Community Platform

Pricing

Tailored for communities of all sizes

Select a plan that works best for your community stage and needs

Features	Startup For businesses that want to kickstart their community journey with a quick setup $499/mo	Business For growing businesses looking to bring knowledge base, customers and support all in one place $999/mo	Enterprise For large businesses looking for enterprise class compliance and onsite support
Monthly active users	Up to 5,000	Up to 10,000	Unlimited
Support	Community	Email	Customer Success Manager
Admins	5	10	Unlimited
Uptime	99.9%	99.9%	99.99%
Free expert consultation	-	2 hours	2 hours /month
APIs	-
SSO	-
Integrations	-	3	Unlimited
Dedicated account manager	-	-
Private hosting	-	-
Custom development	-

White label
Customizations
SEO
Forums
Events
Chats
Search
Memberships
Reports
Gamification
Moderation
Private Communities
Offers	-
Knowledge base	-
Blogs	-

*A one-time setup fee is applicable across all the plans to setup branding, customizations, console access and other launch activities.

**Custom development and onsite support available at additional cost. Please contact sales@glynk.com for details.

Frequently asked questions, answered.

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What is the benefit of running my community on Glynk versus any other platform?

Glynk helps you build a community that is truly yours. At Glynk, you will see that the smallest details are taken care of to ensure that the community looks like it’s built in-house. You get to pick the colors, the icons and the logo. You can customise workflows and integrate with pretty much all the tools you already use.

The user interface is simple, attractive and easily qualifies as one of the best community platforms in terms of user experience. The features are equivalent to any modern social platforms like Instagram, Facebook, LinkedIn or WhatsApp, stacked upon powerful softwares for various business needs and requirements giving you a complete solution. Customer success comes easy when you host your business community on Glynk.
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I want to start my online community. How can Glynk help?

A truly connected & engaged audience is the largest success metric for an online community. Glynk is a carefully crafted platform designed to build and host highly engaged communities. Designed keeping natural ways of human interaction in mind, most of your offline community interactions can now be driven online, delivering on a great user experience.
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Can I migrate my online community to Glynk?

Yes, and very easily. We’ll help you import all your contacts from your existing community platform to Glynk. We’ll help seed content as required.
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What is the difference between Glynk Starter, Scale and Enterprise plans?

With Glynk starter, you get your own white-labled community platform with branding customisations, personalized activity feed, unlimited discussion topics, SEO and all of the features that you would need to get started running your own community.

With Glynk Scale, you get everything in starter plan plus deeper customisations, modern chat & messaging feature and integrations with other softwares and tools. You also get access to more premium modules like paid memberships, providing exclusive offers, benefits & swag to members, community to knowledge-base integrations and learning management system. You also get mobile apps as an add on.

With Glynk Enterprise, we support custom brand workflows along with all Scale’s features. On the customer support side, you also get dedicated account management and community consultation for free with this plan. On the technical support side, this plan also provides dedicated server hosting, IP whitelisting and public static IPs.
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Will Glynk work for us as a community platform?

You can check our demo community for an example: https://demo.glynk.com To learn more about our platform, you can book a call with our sales representatives to get a demo
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Can I integrate Glynk with my website or CRM tool? What other integrations do you support?

Yes, if you opt for the Glynk Scale or Enterprise plan, our team will work with you to support integrations you need. We already support integrations with most of the ubiquitously used softwares like email, CRM tools, etc via Zapier so that even subscribers on the Starter plan can use these integrations if they are using any of the softwares we already support via Zapier. Having said that, we take in requests to integrate with all widely used softwares so that we offer our subscribers more flexibility in being able to design their community stack.
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How secure is Glynk?

The answer is very. Glynk conducts annual security, vulnerability and penetration testing using independent third-party auditors.
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What does free expert consultation include?
Glynk offers community consultation for free as part of the Scale and Enterprise plans. Outlining some key benefits as below:
• Scheduled onboarding calls to help you get the most out of the platform.

• Weekly calls/email exchange for assistance with settings or support queries.

• Receive help with engagement tools and tips.

• Receive feedback to structure the community in the best possible way for your use-case.
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Do you provide mobile apps?

Yes, we provide both native and hybrid apps as an add on service.
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Is there a limit to the number of members I can have?

Nope! You can have an unlimited number of members when you subscribe to the Scale or higher plan on Glynk.
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What happen if I hit my member limit?

Once you hit your member limit in the starter plan, you would be charged for overage. In order to avoid overage charges, we will inform you as you approach your monthly member limit. You can upgrade your plan for better pricing as your members increase.
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Is there a limit to the number of discussion topics I can create?

None at all! All of our plans allow you to create as many topics as you’d like.
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Do I own my data?

Yes. Beyond the ownership we outline in Terms of user, the platform offers full access to your member data including phone numbers and email addresses, and analytics that Glynk provides.
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How easy is it to move if Glynk doesn’t turn out to be the right fit?

Pretty easy. While it’s never “one click” to move a community, you’ll have all the flexibility you need to move all your community data including content, member profile, events, offers etc.