Everything you need

Drive higher engagement, more conversations, and better business
outcomes with the most feature rich and flexible community platform

White-Labelled

Give your community a personality by
customising it with your brand logo,
landing page, colours and fonts. Maintain
brand experience by mapping it to your
custom domain.

Security

At Glynk, we take security very seriously. We use the best industry-accepted best practices and frameworks to make sure that Glynk is secure. Security features are added to give more control, visibility and flexibility.

SSO

SOC II

GDPR

Audit logs

Encryption

Availability

SSO

SAML-based single sign-on (SSO) gives members access to your community through an identity provider (IDP) of your choice.

SOC II

Our data centers are SSAE16/ISAE 3204 Type II (SOC1 or SOC2) compliant. We follow strict protocols for security, availability, integrity, and confidentiality of data.

Security

GDPR

Glynk is committed to helping users understand their rights and obligations under the General Data Protection Regulation (GDPR). Glynk has specific tools and processes to ensure compliance with GDPR requirements.

Audit logs

In-depth audit logs provide a record of changes and usage on the administrator console that help keep your community secure and protect against misuse.

Encryption

SSL Encryption is used throughout Glynk to protect PII and non-public data from unauthorized access. All communication between your users and the Glynk-provided community application is encrypted-in-transit while using the application.

Availability

Our servers are hosted in the cloud by Amazon's AWS web services. The AWS cloud infrastructure is designed for security, constantly monitored, highly available and highly accredited.

Engagement

A new age experience designed to delight and motivate your customers in ways that were impossible before

Forums 2.0

Deliver a truly social experience through a modern feed that your members would love to use. Configure how you want to rank posts in your community feed.

Group chat

Drive member-to-member collaborations through organised group chats. Set rules to automatically add members to the groups without the hassle of manual addition.

Events

Hosting events on different platforms? Bring them all to one place and make it easy for your members to discover and attend your events.

Gamification

Motivate members to engage better through badges, reputation points and leaderboard.Create custom tags to identify top contributors and reward them better.

Deals

Offers and deals are a great way to reward members for being part of the community.You can create deals with unique codes and links.

Member profiles

Every member will have their own profile page. You can choose the information that needs to be shown on these profiles.

User mentions

Every member will have their own profile page. You can choose the information that needs to be shown on these profiles.

Email notifications

Ensure your members are always in the loop by reaching them where they are. They can participate in the community by just replying via email to post their comments.

Learning

Glynk is where your knowledge base, courses and community come together to make peer

Knowledge Base

Help your customers help themselves by creating a self-service knowledge base with categorization, help docs, videos and documents. Convert resolved questions in your community into articles in one-click.

Courses

Create organized courses with text and video based lessons and blend it with your community to create a peer learning environment. Reward reputation points and badges on completing courses.

Accepted Solutions

When members ask a question, they can choose an answer they found most useful as ‘Accepted solution’. Resolved questions can be converted into Knowledge Base articles and are also easily searchable.

Universal Search

Our Universal Search searches content across your knowledge base, courses, resource center and community to give your customer exactly what they are looking for.

Engagement

A new age experience designed to delight and motivate your customers in ways that were impossible before

Forums 2.0
Forums 2.0

Deliver a truly social experience through a modern feed that your members would love to use. Configure how you want to rank posts in your community feed.

Group chat
Group chat

Drive member-to-member collaborations through organised group chats. Set rules to automatically add members to the groups without the hassle of manual addition.

Events
Events

Hosting events on different platforms? Bring them all to one place and make it easy for your members to discover and attend your events.

Gamification
Gamification

Motivate members to engage better through badges, reputation points and leaderboard. Create custom tags to identify top contributors and reward them better.

Deals
Deals

Offers and deals are a great way to reward members for being part of the community. You can create deals with unique codes and links.

Member profiles
Member profiles

Every member will have their own profile page. You can choose the information that needs to be shown on these profiles.

User mentions
User mentions

Every member will have their own profile page. You can choose the information that needs to be shown on these profiles.

Email notifications
Email notifications

Ensure your members are always in the loop by reaching them where they are. They can participate in the community by just replying via email to post their comments.

Learning

Glynk is where your knowledge base, courses and community come together to make peer
learning really simple

Knowledge Base
Knowledge Base

Help your customers help themselves by creating a self-service knowledge base with categorization, help docs, videos and documents. Convert resolved questions in your community into articles in one-click.

Courses
Courses

Create organized courses with text and video based lessons and blend it with your community to create a peer learning environment. Reward reputation points and badges on completing courses.

Accepted Solutions
Accepted Solutions

When members ask a question, they can choose an answer they found most useful as ‘Accepted solution’. Resolved questions can be converted into Knowledge Base articles and are also easily searchable.

Universal Search
Universal Search

Our Universal Search searches content across your knowledge base, courses, resource center and community to give your customer exactly what they are looking for.

SEO Thrust

Communities running on Glynk are well optimised for search engines. Unique titles and descriptions, well formatted URLs, fast loading web pages, accelerated mobile pages - everything you need to achieve a better ranking in SERPS.

Privacy

Choose to keep your community public or invite-only and control who gets to access your community. You can also allow access to only active customers. Registration can be allowed to specific email IDs or organization domains.

Support

Great technology is only as good as the people who complement it. Our foremost goal through our support is to apply the right mix of advisory and hands-on support to make sure that you are successful in building a thriving community.

Strategy

Whether you are just starting a community or need expert assistance in fine-tuning your existing community strategy, Glynk offers expert strategy to drive your community program forward.

Migration

If you are using another platform, we will complete the entire migration for you seamlessly. Our team uses a mix of automated tools and manual processes to migrate your community content.

Training

Glynk offers interactive onsite and virtual training programs, depending on your unique requirements. You can also collaborate with other Glynk customers on industry specific use cases.

Community Success

Our team is comprised of skillful individuals who are successful community builders. They will equip you with the knowledge, tools and guidance to optimize your efforts for desired returns.

Analytics

Monitoring

Get a complete understanding of a member and their contributions. Gain insights into how activities drive outcome and engagement.

Reports

Glynk provides various reports that help you analyse your community data. You can export these reports (CSV, XLS or XLSX), either for a particular day or a month.

Measure

Identify top contributors, lurkers, and those slipping away. Sort the most active members and filter by profile info like company, city or profession.